Customer Privacy Policy

By using biosculpturemauritius.com, you agree to be bound by our Privacy Policy. This privacy policy sets out how biosculpturemauritius.com uses and protects any information that you give when you use this website. biosculpturemauritius.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. biosculpturemauritius.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from October 2024.

What we collect

We may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer and purchased items

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services listed on the marketplace.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Important: Please note that Images used on the website are non contractual pictures.

Payment Options

We accept Credit/ Debit Cards as mode of payment. All payments are secured by SSL (Secure Socket Layer). biosculpturemauritius.com processes payment through MIPS MyPay who does not store card details. MIPS My Pay is a PCI (Payment Card Industry) compliant payment ecosystem. When you choose an online payment option, your card information is securely processed through the payment gateway. Rest assured that your card is safely encrypted as it travels over the Internet.

Refund / Exchange Policy

The buyer waives any refund of products following his online purchase and declares himself satisfied with the products sold by Evo Tech Kat Ltd.

No product exchange will be accepted following the online purchase of products.

The buyer waives all financial and or legal proceedings against Evo Tech Kat Ltd.

All online payments are final and accepted by the buyer. In the event of non-validation of payment, Evo Tech Kat Ltd reserves the right to prosecute financial and/or legal against the buyer whose costs will be due by the latter.

Important: It is the buyer’s responsibility to verify, under 48 hours, that payment corresponds to what should have been paid and that payment has well been done. No reclamation can be made to MIPS after 48 hours.

Delivery Policy

Delivery all  around the Island.

A delivery fee of Rs 250 is applicable for all orders below Rs 5000.

Free delivery for all orders above Rs 5000.